1. Browsing the Product Range
Use the navigation bar at the top of your screen to view the categories.
2. Adding items to your shopping bag
Browse through the website and click on a product image for more detailed information. On most items, you have a size and/or colour options and can be selected from the boxes to the right of the product image.
Select the size and colour you would like to order and click on the "Add to Bag" button.
If a size or colour is sold out, it will not be shown.
NOTE: If an item is not available online there is a chance that we may have it in one of our stores. We recommend that you give us a call so we can check for you.
If you want to add more items to your shopping bag click the ‘Continue Shopping’ button.
3. What is in your shopping bag?
You can review the items in your shopping bag at any time by clicking the ‘View Cart’ button on top of the page.
To amend the quantity, change the number in the ‘Quantity’ box and select the ‘Update Basket’ button. This will recalculate and update your order.
To remove an item from your bag, tick the ‘Delete’ check box next to that item and click the ‘Update Basket’ button.
To purchase more products, click ‘Continue Shopping’ button.
When you are happy with your selections, click the ‘Checkout’ button. This will take you to our secure checkout page.
4. Checkout – contact & delivery details (secure area)
Our checkout will prompt you to enter your contact and delivery details. Once you have completed all the fields marked with an asterisk(*), please select the ‘Save Details’ button.
Be sure to enter a password so that next time you shop online you can simply enter your email address and password and avoid having to re-enter delivery details every time.
5. Order confirmation & payment
It is important that you confirm your order, then complete the payment details. Please check your order and payment details carefully. When you are satisfied with the information please select the "Confirm" button.
When we receive your order, we will send you an email and invoice with your order details.
6. Customer Service line
If you are still having difficulty placing an order, please call our friendly online store team on the Customer Service Line.
Customer Service Line:
(03) 9421 2377
Monday – Friday, 10.00am – 5.00pm
Alternatively, if you wish to contact us via email, please fill in the customer enquiry form located on the bottom of this page or in the ‘Contact Us’ section of our website.